Where your customers actually read.
Inbox Ignored.WhatsApp Read.Sales Made.
We run WhatsApp campaigns for your business on the official WhatsApp Business Platform — offers, launches and reminders sent to customers who asked for them, with every reply answered in seconds and every rupee tracked.
- Official WhatsApp API
- Opt-in only
- Your number stays safe
Kinfolk Home Décor
Business account
Diwali Sale · Up to 40% off
Hi Priya! Our Diwali collection is live. As a Kinfolk member you get early access until Sunday.
10:00
Diwali sale · members
- Sent12,400
- Delivered12,150
- Read10,300
- Clicked3,900
- Ordered860
Example campaign. Every number above is tracked for your real ones.
Why WhatsApp beats email and SMS.
Your customers already open WhatsApp dozens of times a day. A campaign there is read like a message from someone they know — and they can answer it.
| Question | SMS | ||
|---|---|---|---|
| Where it lands | A crowded inbox, often Promotions or spam | Between OTPs and bank alerts | The app your customers open all day |
| What it can hold | Rich layouts, but slow to read | Plain text only | Images, video, buttons, catalogues and forms |
| Can customers reply? | Rarely — replies feel like work | Clumsy, often to a no-reply number | Yes, in the same chat — and we answer |
| Feels like | A newsletter | A notification | A conversation with a brand they chose |
Where it lands
- A crowded inbox, often Promotions or spam
- SMS
- Between OTPs and bank alerts
- The app your customers open all day
What it can hold
- Rich layouts, but slow to read
- SMS
- Plain text only
- Images, video, buttons, catalogues and forms
Can customers reply?
- Rarely — replies feel like work
- SMS
- Clumsy, often to a no-reply number
- Yes, in the same chat — and we answer
Feels like
- A newsletter
- SMS
- A notification
- A conversation with a brand they chose
Everything that sells on WhatsApp.
We plan, write, design, send and answer. You approve the messages and watch the orders come in.
Broadcast campaigns
Offers, launches, festive sales and restock alerts sent to your opted-in customers with approved templates.
For example“Back in stock: the linen set you saved. Tap to order before it sells out again.”
Automated journeys
Welcome, abandoned cart, order updates, re-order reminders and win-back messages that run on their own.
For exampleCart left at 11 PM → gentle nudge the next morning with the exact items.
Click-to-WhatsApp ads
Facebook and Instagram ads that open a WhatsApp chat instead of a website — and grow your opt-in list.
For exampleAn Instagram reel with a “Send message” button straight into your chat.
Catalogues & product lists
Customers browse products and add to cart without leaving WhatsApp.
For example“Here are our five best-sellers under ₹2,000 — tap any to see details.”
WhatsApp Flows forms
Bookings, sign-ups, quizzes and lead forms that open as neat screens inside the chat.
For exampleA 3-step “Find your size” form that ends with a personalised offer.
One campaign, start to finish.
Here is exactly what happens when we run a festive sale for a home-décor brand — from the first opt-in to the last order.
Build an opt-in list
We collect consent on your website, at checkout, with QR codes in store and through click-to-WhatsApp ads.
- Website pop-up · “Get offers on WhatsApp”
- Checkout tick-box
- QR code at the counter
- Click-to-WhatsApp ads
Only people who asked to hear from you
Aggressive. Never spammy.
We push hard on how often, how personal and how fast you test. We never push on consent — because a banned number sells nothing.
What we do
Push harder than your competitors.
- Send often — weekly offers, launches, restocks and reminders
- Personalise every message by what each customer bought and browsed
- Test headlines, images, buttons and send times on every campaign
- Answer every reply in seconds, day and night
- Watch your number's quality rating every day and adjust before it drops
What we never do
Risk the number you built.
- Buy, rent or scrape phone lists
- Use unofficial bulk-sender tools that get numbers banned
- Message anyone who didn't opt in
- Hide the way to stop messages — opting out is always one tap
- Break Meta's template or commerce rules to squeeze out a sale
Every campaign follows WhatsApp's Business and Commerce policies. We check your number's quality rating every day and slow down or change a message before it becomes a problem.
Messages that send themselves.
Set up once, running every day. Each journey starts when a customer does something — and stops the moment they buy or ask us to.
Welcome
Someone opts in
- 1.Thank you + what to expect
- 2.Best-sellers or a first-order offer
- 3.Reminder 3 days later if no order
Abandoned cart
Cart left without paying
- 1.Nudge with the exact items
- 2.Answer any question in the chat
- 3.Last reminder before the cart expires
Re-order
Product about to run out
- 1.“Running low?” reminder
- 2.One-tap re-order button
- 3.Delivery update once shipped
Win-back
No order in 90+ days
- 1.“We miss you” with new arrivals
- 2.Personal offer based on past orders
- 3.Stop if they don't respond
From first message to a sales channel.
Set up and first campaign.
- Official WhatsApp Business Platform connected to your number
- Opt-in collection live on your website, checkout and store
- First approved templates and first broadcast sent
Automate and personalise.
- Welcome, cart and re-order journeys running on their own
- Segments by purchase and browsing behaviour
- Click-to-WhatsApp ads growing the list every week
Scale what sells.
- Weekly campaigns with a test in every send
- Win-back journeys for lapsed customers
- Monthly report on revenue, opt-outs and quality rating
Messages people actually read.
98%
Messages delivered
Opted-in lists on the official API
45%
Average reply rate
Versus low single digits for email
0
Numbers blocked
Opt-in only, quality rating watched daily
“Our festive WhatsApp campaign went only to customers who opted in — and it outsold our email and SMS combined. Not one block or complaint.”
Arjun MehtaSample
Head of Growth, Tattva Learning · Ahmedabad
Every channel. One team behind it.
Search, Performance Max & YouTube
Show up the moment buyers search — and pay only for clicks that convert.
Search · PMax · YouTube · Maps
Facebook & Instagram ads
Fresh creatives every week, tested fast, winners scaled hard.
Reels · Feed · Stories · Lead forms
WhatsApp campaigns
Offers and updates your opted-in customers actually read and reply to.
Broadcasts · Click-to-WhatsApp · Catalogues
Email campaigns & flows
Welcome, cart and win-back flows that sell while you sleep.
Flows · Newsletters · Segments
Social media management
A full calendar planned, designed and posted for you — every week.
Instagram · Facebook · LinkedIn · YouTube
Creative studio
Posts, reels, posters, flyers and ad creatives — made on brand, on time.
Graphics · Reels · Print · Ad creatives
Straight answers about WhatsApp.
Yes, for marketing at any real scale. The official WhatsApp Business Platform lets you send approved campaign messages to people who opted in, add buttons and catalogues, and track results. Unofficial bulk-sender tools break WhatsApp's rules and are the most common reason business numbers get banned.